Information collected
The contact form collects your name, email address and message. Telephone number and site postcode are optional. Avoid including sensitive information, passwords or payment details.
Cloudflare, the website hosting, delivery and security service, may process technical and security logs, including IP addresses, browser details, requests and security events, to deliver and protect the website.
How enquiry information is used
Our legitimate interests are responding to requested business enquiries, assessing requirements, maintaining related correspondence and protecting the website. Enquiry details are recorded in Doxa, the internal enquiry-recording system, for handling and review.
We would ask for your agreement before sharing enquiry information with a contractor. Submitting the form does not authorise that sharing.
Supporting services and overseas processing
Supporting services process information on our behalf. These include Cloudflare for website hosting, delivery and security, Google Cloud for hosting the enquiry form service, SMTP2GO for email delivery and Google Workspace for email correspondence.
Some providers may process information outside the UK. Overseas processing is subject to applicable transfer mechanisms and contractual safeguards.
Keeping enquiry records
Enquiry details and correspondence are kept while relevant to handling your enquiry, maintaining the related relationship or meeting legal requirements. The period depends on those needs rather than a fixed retention period.
Cookies and fonts
The website has no analytics integration or analytics cookies. Cloudflare may use essential security cookies. Fonts are self-hosted.
Your rights and questions
Depending on your circumstances, you may request access to your information, correction, erasure or restriction, or object to its processing. These rights depend on the circumstances and applicable legal requirements.
Use our contact form for questions or requests, giving enough information to identify your enquiry.
You can also complain to the Information Commissioner’s Office, the UK data protection regulator, through its complaints page (ico.org.uk).